This policy explains how charges and refunds work for Prompt Deck.
1. The Website Is Free
The Prompt Deck website (invytely.com) is free to use. Browsing the gallery, reading the guides, and copying prompts costs nothing and does not require a purchase or an account. Because there are no charges on the website, there is nothing to refund here.
2. Prompt Deck Mobile App
The Prompt Deck mobile app may offer optional paid features. Any such purchase is billed by the platform you bought it on — Google Play or the Apple App Store— not by us directly. Refunds for in-app purchases are governed by that store’s refund policy and are requested through the store:
- Google Play: request a refund from Google Play’s order history or support.
- Apple App Store: request a refund via Apple’s “Report a Problem” page.
These stores generally process eligible refunds within a few business days, subject to their own terms.
3. Charged in Error?
If you believe you were charged directly by us in error, or you spot a duplicate or unauthorized charge, email us at support@invytely.comwith the date, amount, and any reference ID. We’ll review and respond within 2 working days and, where a direct charge from us was made in error, refund it to your original payment method.
4. Contact
Refund-related queries: support@invytely.com · Mention “Refund” in the subject line for faster routing.