We’d genuinely like to hear from you. Whether you’ve found a prompt you love, spotted something that needs fixing, or want to work together, the fastest way to reach the Prompt Deck team is by email:
We read every message and aim to reply within 2–3 business days.
What to write to us about
- Feedback & prompt requests— tell us what’s working, what isn’t, or a style/occasion you’d like us to cover.
- Content & copyright— if you believe something on the site infringes your rights or should be removed, email us with the link and details and we’ll act promptly.
- Bugs & broken pages — a quick note with the page link helps us fix things fast.
- Partnerships & press — collaborations, features, and other enquiries are welcome.
Subscriptions & billing
Prompt Deck Premium is available as a monthly auto-renewing subscription or a one-time lifetime unlock, purchased through your App Store or Google Play account. Premium removes ads and unlocks every prompt and pack.
- Restore a purchase — in the app, open Premium › Restore purchases while signed in with the account you bought it on.
- Manage or cancel — a monthly subscription renews until cancelled. Cancel any time from your App Store account (Settings › your name › Subscriptions) or Google Play(Play Store › Subscriptions). Cancelling stops future renewals; the current period stays active.
- Refunds — purchases are processed by Apple / Google. See our Refund Policy, then request a refund through the store you purchased from.
- Trouble buying or unlocking? — email support@invytely.comwith your order details and we’ll help.
Before you write
Many questions are already answered on our About page (what Prompt Deck is and how to use a prompt) and in our Privacy Policy and Terms & Conditions. If you don’t find what you need, just email us — we’re happy to help.